Resources
Articles on workforce development, written by people doing the work.
There are 67 million podcast listeners in the United States alone. That’s 21 percent of the population. Undoubtedly your customers are tuning into something. As prominent…
Companies that successfully implement employee feedback programs regularly show a 14.9 percent lower turnover rate. When you are in a position to give informal, periodic feedback…
80 percent of business owners take a reactive approach in their deals. The key business negotiation skills for winning these deals is to get on the other side…
It’s 3 o’clock on a typical Wednesday at work. Your employees are quietly bustling through their tasks, organizing files to be discussed at the next meeting,…
Corporate training has been catapulted into a new dynamic with 74 percent choosing learning management systems to integrate virtual classrooms into their training programs. This percentage…
A New Job: The Unexpected Curve Amanda is starting her first day in a customer service agency. She’s been working in the industry for the last…
The challenges of starting a new job can be daunting, but they don’t have to be. Recognizing and preparing for them in advance can help you…
Flexible jobs can thank the evolving technological world for their growing popularity. As industries advance, the ease by which to work freelance and remotely increases. Additionally,…
Understanding Internet etiquette, or Netiquette, can save you from many embarrassing mistakes in the workplace. Now that the average employee can spend their day immersed in…
Many workers pressure themselves to say “yes” in order to accommodate and serve others. According to The Wall Street Journal, people will say "yes" because saying…
The way we do business changes rapidly. With these ever-changing needs, employee training is imperative. KnowledgeCity has recognized the need for businesses to train their employees…
As technology advances, it creates numerous avenues for getting things done. We’re working on multiple projects and performing various tasks all at the same time—but what…
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