Course Description
Observing and analyzing consumer behavior are important parts of behavioral marketing. Before you purchased your last product, you likely recognized your need, conducted research, and ultimately made a decision. Many consumers go through a similar process without realizing it. When you understand this kind of consumer behavior, you can guide customers to purchase your products and engage with your organization. You can also effectively customize your marketing messages using behavioral segmentation. To start understanding your audience’s behaviors and creating segments, you can learn how to use data analytics, technology, and information throughout your marketing strategy.
In this course, Introducing Behavioral Marketing, you’ll learn the definition and understand the benefits of behavioral marketing. You’ll develop an understanding of consumer behavior, the consumer decision process, and customer engagement. You’ll explore how marketing professionals use data analytics to make strategic decisions, and you’ll learn about behavioral segmentation. Finally, this course will explain how technology and information impact marketing strategy.
Learning Objectives
- Define Behavioral Marketing and Consumer Behavior
- Understand the Value of Data Analytics
- Identify How Technology and Information Impact Marketing
What You'll Learn
- Define behavioral marketing and consumer behavior
- Understand the benefits of behavioral marketing and the consumer decision process
- Explore how marketing professionals use data analytics to make strategic decisions
- Apply behavioral segmentation to customize marketing messages
- Identify how technology and information impact marketing strategy
- Examine customer engagement within a behavioral marketing approach
Key Takeaways
- Observing and analyzing consumer behavior are important parts of behavioral marketing.
- Consumers often move through a decision process of recognizing a need, conducting research, and making a decision without realizing it.
- Understanding consumer behavior lets you guide customers to purchase products and engage with your organization.
- Behavioral segmentation allows marketers to effectively customize their marketing messages.
- Data analytics, technology, and information can be used throughout a marketing strategy to understand an audience's behaviors and create segments.
Frequently Asked Questions
What will I learn in this course?
You will learn the definition and benefits of behavioral marketing, develop an understanding of consumer behavior, the consumer decision process, and customer engagement, explore how marketing professionals use data analytics to make strategic decisions, learn about behavioral segmentation, and understand how technology and information impact marketing strategy.
What topics are covered in the lessons?
Lessons cover Marketing and Consumer Behavior, Data Analytics and Customer Engagement, Behavioral Segmentation, Technology, Information, and Marketing Strategy, and Defining Behavioral Marketing, followed by a Test Your Knowledge assessment.
What is behavioral marketing according to this course?
The course explains that observing and analyzing consumer behavior are important parts of behavioral marketing, and that understanding consumer behavior lets you guide customers to purchase your products and engage with your organization.
How does this course address marketing strategy?
The course explains how marketing professionals use data analytics to make strategic decisions and how technology and information impact marketing strategy.









