KnowledgeCity

Leveraging Technology

Learn to successfully leverage technology in your business.
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Course: On-Demand
Intermediate  Provider Thérèse Byrne  6 chapters ·  52 Lessons ·  1h 19m  in Arabic, English, Spanish 

What You'll Learn

  • Leverage technology in your business to increase sales and drive innovation
  • Build an innovation agenda and implement change that works in the workplace
  • Delegate tasks to avoid overwhelming your team and track overall business progress
  • Apply marketing technologies including email applications, marketing automation, CRM/SFM, CMS, and digital marketing analytics
  • Leverage customer insights and analytics to differentiate and personalize customer experiences
  • Create and manage a digital reputation while delivering positive business results

Key Takeaways

  • In the digital era, customers are increasingly technology-savvy, so businesses must keep innovating to stay competitive.
  • Leveraging technology can help maximize skills and knowledge to increase sales in the market.
  • Delegating tasks helps avoid overwhelming the team, and progress can be tracked digitally.
  • The course covers the modern technology landscape, including email applications, marketing automation platforms, CRM and SFM, CMS, digital marketing analytics, and the digital marketing stack.
  • Implementing change that works supports improving customer service and empowering marketing and sales through a closed-loop process.

Frequently Asked Questions

What will I learn in the Leveraging Technology course?

You will learn how to successfully manage and leverage technology in your business, including its benefits, implementing change in the workplace, leveraging customer insights and analytics, innovating using technology, differentiating and personalizing customer experiences, and delivering positive business results.

Who is this course for?

This course is for those in modern enterprises who want to learn how to manage technology in their business and maximize their skills and knowledge about technology to increase sales in the market.

What technologies and tools does the course cover?

The course provides an overview of the technology landscape, including email applications, marketing automation platforms, CRM and SFM, CMS, digital marketing analytics, data warehouse and marketing data mart, the digital marketing stack, tools for inside sales and prospecting, presentation tools, tools to stay informed, and learning technologies.

What outcome can I expect by the end of the course?

By the end of the course, you will have a good overview of the many modern marketing technologies and applications available or emerging today, and be confident in utilizing them to achieve your company's innovation agenda.

Is this course delivered online?

Yes, Leveraging Technology is an online course.