KnowledgeCity

Preventing Workplace Discrimination for Managers and Supervisors

Build a fair, respectful workplace—starting with your leadership.
Preview the first lesson free — get full access to all 7 lessons.

To view this video please enable JavaScript.

Course: On-Demand
Essential  Provider KnowledgeCity  7 Lessons ·  15m  in English, Spanish 

What You'll Learn

  • Identify behaviors and actions that may be considered discriminatory under the law, including both obvious and subtle conduct such as biased hiring practices or inappropriate jokes
  • Apply federal and company anti-discrimination policies within your supervisory duties
  • Respond to discrimination complaints and document findings while maintaining confidentiality and neutrality
  • Analyze workplace situations for signs of harassment or retaliation
  • Implement procedures that support fair treatment and inclusive practices
  • Investigate reports using a fact-finding process and take appropriate corrective action

Key Takeaways

  • Discrimination can harm individuals and the organization by reducing morale, increasing costs, and risking legal action.
  • Federal, state, and local laws prohibit unfair treatment based on race, gender, age, religion, disability, and other personal traits.
  • Key regulations covered include the Civil Rights Act, the Americans with Disabilities Act, and more recent protections for sexual orientation and gender identity.
  • A supervisor's role includes creating awareness, setting expectations, and responding effectively to complaints.
  • Following these practices helps build a respectful workplace, protect employees from retaliation, and reduce risk for the organization.

Frequently Asked Questions

Who is this course for?

It is designed for managers and supervisors who are responsible for recognizing, preventing, and responding to discrimination in their department.

What does the course cover?

It covers recognizing, preventing, and responding to workplace discrimination; key regulations such as the Civil Rights Act and the Americans with Disabilities Act, plus protections for sexual orientation and gender identity; applying your company's anti-discrimination policy; investigating reports; documenting findings; taking corrective action; and protecting employees from retaliation.

What skills will I gain?

The course builds skills in accountability, diversity and inclusion, employee relations, internal investigations, and regulatory compliance.

How is the course structured?

It is organized into lessons covering discrimination and the law, discrimination and company policy, preventing discrimination in your department, handling a report of workplace discrimination, the fact-finding process, and a review.

How does the course address employee complaints?

It teaches supervisors how to investigate reports, document findings, and take corrective action while maintaining confidentiality and neutrality, and how to protect employees from retaliation.