KnowledgeCity

Managing Change

Create positive change and adapt to unexpected change
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Course: On-Demand
Intermediate  Provider Dena Loverde  2 chapters ·  30 Lessons ·  1h 15m  in Arabic, English, Spanish 

Certifying Organizations

What You'll Learn

  • Understand the process and psychology involved with managing change
  • Create strategies to lead your team through transitions of change
  • Recognize how people react to change across the stages of the change cycle
  • Distinguish well-executed change from poorly-executed change
  • Identify opportunities brought about by change and innovate from them
  • Communicate effectively to inspire your team to embrace change

Key Takeaways

  • Change provides opportunities to progress through transitions, and leaders need the right mindset and skills to make it an opportunity for leading their team.
  • The course distinguishes managing change from leading change and covers leading people toward voluntary versus imposed change.
  • The Change Cycle moves through six stages: Loss, Doubt, Discomfort, Discovery, Understanding, and Integration.
  • Effective communication, including communication and learning styles, methods, and frequency, helps make transitions easier for a team.
  • Change brings potential innovation and positive results, and learners gain the ability to identify whether change is needed in their organization.

Frequently Asked Questions

Who is this course for?

It is designed for leaders who need to embrace change and make it an opportunity for leading their team through transitions while keeping the team motivated and focused.

What will I be able to do by the end of the course?

By the end, you will understand the process and psychology of managing change, be able to identify whether change is needed in your organization, recognize that change brings potential innovation and positive results, and know how to make transitions easier for your team.

What topics does the course cover?

The course covers what change is, the benefits of change, managing versus leading change, voluntary versus imposed change, well-executed versus poorly-executed change, the six-stage Change Cycle, the leader's function, and communication styles, methods, and frequency.

What skills will I gain from this course?

You will build skills in change leadership, change management, change management planning, organizational change management, and transition management.

Is this an online course?

Yes, Managing Change is an online training course.

Professional Certifications and Continuing Education Units (CEUs)

International Institute of Business Analysis (IIBA®)

Continuing Development Units (CDUs): 1.5

KnowledgeCity is an endorsed education approved provider for the International Institute of Business Analysis™ (IIBA®) for CCBA®, CBAP®. KnowledgeCity courses can assist learners with their continuing development units (CDUs).