Certifying Organizations
Course Description
Did you know that your intellect is not the greatest asset you can possess if you want to become an effective leader? In this course, “Emotional Intelligence,” you'll learn why effective Emotional Intelligence skills are better to have if you want to be a thoughtful, impactful leader. You'll learn the difference between IQ (intelligence quotient) and EQ (emotional quotient), as well as the ways EQ, or Emotional Intelligence, can help you empathize with co-workers or cast a vision for your team’s future. This course will explain the components of Emotional Intelligence, and give you actionable steps to develop your Emotional Intelligence alone or with your team.
It was once thought that the best predictor of success was your IQ. But in the mid-1990s, Daniel Goleman discovered that more effective leaders understood things like empathy, self-awareness, and self-management. They also had higher social skills, and more intrinsic motivation. This course will guide you through how to recognize what makes up Emotional Intelligence, as well as its benefits to you and those around you. You’ll learn how to improve your Emotional Intelligence in the workplace, and will be able to immediately apply skills like looking at solutions in different ways, building trust, regulating your reactions, and asking for feedback. Unlike IQ, EQ can be increased and expanded through practice, and this course will start you on the path to becoming a more connected and influential leader.
Learning Objectives:
- Recognize the differences between IQ and EQ
- Name the different components of Emotional Intelligence
- Understand why Emotional Intelligence is important for leadership
- Learn ways to improve your EQ
- Learn how to practice Emotional Intelligence in your personal life
- Learn how to practice Emotional Intelligence in your workplace
- Utilize EQ to influence and encourage your team
- Discover where to find EQ measurement tests and how to use them
Skills You Will Learn
- Emotional Intelligence
- Empowerment
What You'll Learn
- Distinguish between IQ (intelligence quotient) and EQ (emotional quotient)
- Identify the components of Emotional Intelligence, including self-awareness, self-management, social quotient, empathy, and motivation
- Apply Emotional Intelligence skills such as building trust, regulating your reactions, and asking for feedback in the workplace and personal life
- Use Emotional Intelligence to influence, encourage, and inspire your team as a leader
- Improve your EQ through practical, actionable steps and the course's 10 ways to improve your EQ
- Locate EQ measurement tests and learn how to use them
Key Takeaways
- It was once thought that IQ was the best predictor of success, but in the mid-1990s Daniel Goleman found that more effective leaders understood empathy, self-awareness, and self-management, and had higher social skills and more intrinsic motivation.
- Emotional Intelligence helps leaders empathize with co-workers and cast a vision for their team's future.
- Unlike IQ, EQ can be increased and expanded through practice.
- The course gives actionable steps to develop Emotional Intelligence alone or with a team, including mentoring and helping team members improve their EQ skills.
- Skills taught can be applied immediately, such as looking at solutions in different ways, building trust, regulating your reactions, and asking for feedback.
Frequently Asked Questions
What is the difference between IQ and EQ covered in this course?
The course explains the difference between IQ (intelligence quotient) and EQ (emotional quotient), and teaches why effective Emotional Intelligence skills are better to have for becoming a thoughtful, impactful leader.
Who is this course for?
It is for people who want to become more thoughtful, impactful leaders and develop their Emotional Intelligence, both individually and with their team.
What components of Emotional Intelligence does the course cover?
The course covers components including self-awareness, self-management (self-regulation), social quotient (SQ), empathy, and motivation, as well as Emotional Intelligence in leadership, inspirational leadership, and influence.
Can Emotional Intelligence actually be improved?
Yes. Unlike IQ, the course explains that EQ can be increased and expanded through practice, and it provides actionable steps and 10 ways to improve your EQ.
Does the course explain how to measure Emotional Intelligence?
Yes. It covers ways to measure your EQ and helps you discover where to find EQ measurement tests and how to use them.
Professional Certifications and Continuing Education Units (CEUs)
Recertification Credits: 0.75
This Program has been pre-approved for (Number of recertification credit hours & credit type) toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
Professional Development Units (PDUs): 0.75
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
