KnowledgeCity

Solving Problems with Critical Thinking

Learn to filter the signal from the noise as you apply critical thinking skills to work's biggest problems
Preview the first lesson free — get full access to all 3 lessons.

To view this video please enable JavaScript.

Course: On-Demand
Intermediate  Provider Poppy Johnson  3 Lessons ·  7m  in Arabic, German, English, Spanish, French, Portuguese, Chinese Simplified 

Certifying Organizations

What You'll Learn

  • Identify the key aspects of critical thinking and how it applies in business settings
  • Make decisions and solve problems using critical thinking best practices
  • Consider all possible alternatives and test potential solutions
  • Solicit and obtain feedback as part of the critical thinking process
  • Recognize why open-mindedness and diverse perspectives are crucial to critical thinking
  • Overcome the impact of bias on the critical thinking process

Key Takeaways

  • Critical thinking is the process by which business leaders, managers, owners, and employees find answers to their biggest challenges.
  • Critical thinking becomes crucial when problems are complex and involve multiple issues or concerns.
  • Open-mindedness and diversity of perspectives are valuable to effective critical thinking.
  • Bias can impact the critical thinking process, and learning to overcome it improves problem solving.
  • Testing possible solutions and obtaining feedback are part of solving problems with critical thinking.

Frequently Asked Questions

Who is this course for?

It is intended for business leaders, managers, business owners, and their employees who need to find answers to their biggest challenges, especially in business settings.

What will this course cover?

It covers the key aspects of critical thinking, how to make decisions, test possible solutions, and obtain feedback, as well as the value of diverse perspectives and how bias can impact the critical thinking process.

What skills will I gain from this course?

You will build skills in analytical thinking, complex problem solving, creative problem solving, critical thinking, problem solving, and strategic thinking.

What topics are taught in the lessons?

The lessons cover Decision Making & Problem Solving, Test Solutions & Consider Alternatives, and Solicit Feedback.

When is critical thinking most important?

Critical thinking becomes crucial when problems are complex and involve multiple issues or concerns, making solutions more difficult to come by.

Professional Certifications and Continuing Education Units (CEUs)

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.25

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).