Certifying Organizations
Course Description
Virtual bystander intervention is a critical component in empowering remote colleagues, fostering a supportive work environment that’s conducive to positive team dynamics. In a digital setting, bystander intervention can take various forms, depending on the nature of the situation and the tools available. A significant challenge is the bystander effect, which can be amplified in virtual settings. The bystander effect suggests that people are less likely to intervene in a situation when other people are present. In remote teams, this can be worsened by the physical separation of team members and the feeling of being just one anonymous person in a virtual crowd. This can lead to a lack of immediate action when a negative situation arises. So how do remote companies address this issue?
In this course on Bystander Training for Online Work Environments, you’ll learn about bystander intervention strategies for remote teams. You’ll explore prosocial behaviors, psychological safety, and empowerment through intervention. You’ll also learn about recognizing common toxic behaviors and different strategies for reporting and following up with these incidents. By the end of this course, you’ll be ready to build and nurture positive relationships in the remote work setting.
Learning Objectives:
- Explain the role of a bystander and the bystander effect in virtual environments
- Recognize common toxic behaviors and how they manifest in virtual environments
- Understand the benefits of effective bystander intervention in the workplace
- Explore virtual bystander intervention strategies
- Learn how to document, investigate, and follow up on workplace incidents
Skills You Will Learn
- Verbal Communication Skills
- Verbal And Physical Intervention
What You'll Learn
- Explain the role of a bystander and the bystander effect in virtual environments
- Recognize common toxic behaviors and how they manifest in remote work settings
- Explore virtual bystander intervention strategies for remote teams
- Apply de-escalation techniques and post-intervention steps in remote teams
- Document, investigate, and follow up on workplace incidents
- Foster prosocial behavior, psychological safety, and empowerment in virtual teams
Key Takeaways
- The bystander effect, which suggests people are less likely to intervene when others are present, can be amplified in virtual settings by the physical separation and anonymity of remote team members.
- Virtual bystander intervention can take various forms depending on the nature of the situation and the tools available.
- Effective bystander intervention fosters a supportive work environment conducive to positive team dynamics.
- The course covers prosocial behaviors, psychological safety, and empowerment through intervention.
- Learners explore strategies for reporting, documenting, investigating, and following up on workplace incidents.
Frequently Asked Questions
Who is this course for?
It is designed for remote colleagues and teams who want to practice bystander intervention and build a supportive, positive work environment in online and remote work settings.
What topics does this course cover?
It covers bystander intervention strategies for remote teams, the bystander effect in virtual environments, prosocial behaviors, psychological safety, empowerment through intervention, recognizing common toxic behaviors, and strategies for reporting and following up on incidents.
What skills will I gain from this course?
The course focuses on verbal communication skills and verbal and physical intervention.
What will I be able to do by the end of the course?
By the end, you will be ready to build and nurture positive relationships in the remote work setting, including documenting, investigating, and following up on workplace incidents.
What does the bystander effect mean in a remote work context?
The bystander effect suggests that people are less likely to intervene in a situation when other people are present, and in remote teams this can be worsened by the physical separation of team members and the feeling of being one anonymous person in a virtual crowd.
Professional Certifications and Continuing Education Units (CEUs)
Recertification Credits: 1.0
This Program has been pre-approved for (Number of recertification credit hours & credit type) toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
Professional Development Credits (PDCs): 1.0
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
