Course Description
Security in the banking industry is constantly evolving due to technological advances, trends in security breaches, and cybersecurity developments. Studies show that banks and financial institutions that invest time, effort, and money in security plans, personnel, and equipment tend to have more efficient processes and satisfied customers, who find high-quality security practices reassuring. Because of this, many banks are recognizing the imperative of bank security and are taking proactive steps to maintain the safety of their staff and assets.
In this course, you will learn about applicable banking security laws, mandates for security programs, and the agencies that regulate banks and financial institutions and enforce banking security practices. You will learn what to look for in a security officer, the information that must be included in a written security program, and reporting requirements. You will also discover the importance of ongoing employee training that encompasses “red flags” in customers’ behaviors, dress, and language that signal potential threats, and social engineering methods criminals use to gain access to restricted data or areas. You will also gain best practices for hiring quality personnel; selecting and installing alarm systems and other security devices; monitoring and securing the physical premises as well as software and data; handling aggressive customers; and responding to incidents while and after they occur. Finally, you will learn which procedures are recommended for opening and closing activities and how implementing these procedures will make employees and customers safer and deter criminals from targeting your facility.
Learning Objectives
- Acknowledging that banking security is vital to the continued integrity of the banking system
- Understanding the U.S. laws and agencies governing banking security
- Learning what information must be contained within a security plan
- Recognizing the signs of a potential threat and how to minimize threats
- Applying best practices for security devices, physical structure design, and business opening and closing
Skills You Will Learn
- Information Systems Security
- Information Technology Security Systems
- Security Awareness
- Security Implementation
- Security Management
- Security Technology
What You'll Learn
- Identify the U.S. laws and agencies that govern banking security and enforce security practices
- Develop a written security program, including required information, an appointed security officer, and reporting requirements
- Recognize red flags in customer behavior, dress, and language, and counter social engineering, tailgating, and piggybacking
- Apply best practices for hiring security personnel, selecting alarms and security devices, and designing physical structures and lighting
- Respond to hostile customers, suspicious individuals, and potential, attempted, or actual robbery incidents
- Implement secure opening, transfer, and closing procedures for currency, securities, and valuables
Key Takeaways
- Banking security is constantly evolving due to technological advances, security breach trends, and cybersecurity developments.
- Banks and financial institutions that invest in security plans, personnel, and equipment tend to have more efficient processes and more satisfied, reassured customers.
- A written security program must contain specific required information, an appointed security officer, and reporting requirements.
- Ongoing employee training should cover red flags in customer behavior, dress, and language, as well as the social engineering methods criminals use to access restricted data or areas.
- Implementing recommended opening, transfer, and closing procedures helps keep employees and customers safer and deters criminals from targeting the facility.
Frequently Asked Questions
What does this course cover?
It covers applicable banking security laws, mandates for security programs, and the agencies that regulate banks and enforce security practices, along with appointing a security officer, building a written security program, identifying threats, asset and cybersecurity, hiring personnel, security devices and physical design, handling aggressive customers, incident response, and opening, transfer, and closing procedures.
Who is this course for?
It is intended for people responsible for security at banks and financial institutions, including those who develop security programs, train employees, and protect staff, customers, and assets.
What skills will I gain?
You will gain skills in security awareness, security management, security implementation, security technology, information systems security, and information technology security systems.
What will I learn about recognizing and minimizing threats?
You will learn to recognize signs of potential threats, including red flags in customers' behavior, dress, and language, and to address social engineering, tailgating and piggybacking, suspicious individuals, hostile and violent customers, and potential, attempted, and actual robbery.
Does the course address physical security and technology?
Yes. It covers selecting and installing alarm systems and other security devices, appropriate lighting, operating locks, constructing physical structures, utilizing technology, and monitoring and securing the physical premises as well as software and data.
