Course Description
How exactly do negotiations proceed? What steps do you need to take to make sure that your negotiation works out in your favor? This course from Michael D. Ford will reveal to you how negotiations proceed from preparation, all the way to closure. You’ll receive professional instruction on these basic steps of negotiation. You’ll see how to: prepare for negotiations, define the ground rules, clarify and justify your position(s), solve problems, and close and implement the negotiation.
Learning Objectives
- Learn the five major phases of negotiation
What You'll Learn
- Identify the five major phases of negotiation
- Prepare and plan effectively for negotiations
- Define the ground rules of a negotiation
- Clarify and justify your negotiating position
- Solve problems that arise during negotiation
- Close and implement the negotiation
Key Takeaways
- Negotiations proceed through five major phases, from preparation all the way to closure.
- Preparing and planning is the foundational first step before entering a negotiation.
- Defining ground rules establishes the framework for how the negotiation will proceed.
- Clarifying and justifying your position is a core step in moving a negotiation forward.
- Closure and implementation complete the negotiation process.
Frequently Asked Questions
What does this course cover?
This course covers how negotiations proceed from preparation all the way to closure, including how to prepare for negotiations, define the ground rules, clarify and justify your positions, solve problems, and close and implement the negotiation.
What is the main learning objective of this course?
The learning objective is to learn the five major phases of negotiation.
Who teaches this course?
This course is taught by Michael D. Ford.
What skills will I develop in this course?
The course relates to skills including Negotiation, Business Negotiation, Contract Negotiation, Negotiation Strategies, Price Negotiation, and Strategic Negotiations.
What lessons are included?
Lessons include Preparing and Planning, Defining Ground Rules, Clarification and Justification, Problem Solving, Closure and Implementation, and a Test Your Knowledge assessment.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Credits (PDCs): 0.25
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
