Course Description
What makes a good negotiation, and what are effective negotiation strategies? Creating a win-win situation is the ideal, but it’s not easy to do. It requires research, planning, and understanding your opponent. Effective negotiation skills help you get what you need from others to reach your goals. In this course called “Strategic Negotiations,” you’ll discover tactics for successful negotiations, how to win your negotiations, and tips to cool off heated negotiations.
Why do some people always seem to win? It’s because they possess the right negotiation styles and tactics for successful negotiations. Effective negotiation strategies require a well thought out strategic negotiation plan that analyzes your opponent’s needs. Strategic negotiation skills allow you to adapt to situations using successful negotiation tactics. In this course, you’ll learn best practices in negotiation, such as tips to create a better negotiating atmosphere and even suggestions on how to deescalate negotiations that get heated. After completing this course, you’ll know how to improve negotiation skills in the workplace, the five stages of negotiation, and how cultural differences can affect negotiations.
Learning objectives
- Learn the five stages of negotiation
- Discover negotiation styles and identify your own
- Review how cross-cultural differences can affect negotiations
- Learn what BATNA and WATNA are and why these are important tools
- Learn the four Ps of negotiation
- Understand how to create win-win situations
What You'll Learn
- Learn the five stages of negotiation
- Discover negotiation styles and identify your own
- Review how cross-cultural differences can affect negotiations
- Learn what BATNA and WATNA are and why these are important tools
- Apply the four Ps of negotiation
- Create win-win situations in negotiations
Key Takeaways
- Effective negotiation requires research, planning, and understanding your opponent to create a win-win situation.
- A well thought out strategic negotiation plan analyzes your opponent's needs.
- Strategic negotiation skills allow you to adapt to situations using successful negotiation tactics.
- The course covers best practices such as creating a better negotiating atmosphere and deescalating heated negotiations.
- Cultural differences can affect negotiations, and understanding negotiation styles helps you win.
Frequently Asked Questions
What will I learn in the Strategic Negotiations course?
You will learn tactics for successful negotiations, how to win your negotiations, and tips to cool off heated negotiations. The course covers the five stages of negotiation, negotiation styles, how cross-cultural differences affect negotiations, what BATNA and WATNA are, the four Ps of negotiation, and how to create win-win situations.
Does this course cover cross-cultural negotiation?
Yes. The course reviews how cross-cultural differences can affect negotiations, including a dedicated lesson on Cross-Cultural Negotiations.
What are BATNA and WATNA in this course?
The course teaches what BATNA (Best Alternative to a Negotiated Agreement) and WATNA are and why these are important tools, with lessons on the Best Alternative to a Negotiated Agreement and tips to prepare for all BATNAs.
What topics are included in the lessons?
Lessons include Facilitating a Negotiation, Risk Management in Negotiations, Negotiating Styles, Structuring the Deal, Body Language and Key Phrases, Creating Win-Win Scenarios, Interpersonal Skills, Closing the Deal, and tips to cool off heated negotiations, among others.
What skills does this course help develop?
The course helps develop skills in Negotiation, Business Negotiation, Negotiation Strategies, Negotiation Training, and Strategic Negotiations, and is associated with Master Certified Negotiation Expert.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Credits (PDCs): 0.75
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
